Contact Us
Save the time of a phone call and get your queries answered right here.
Read through the individual boxes to find all the answers you need.
Get all the information you need about Copart Membership
Once you have won and paid for a vehicle, you need to think about getting it to you. You can choose to have it delivered via our mainland UK delivery service. Get a quote and book online from your Lots Won page.
Alternatively, you can opt to collect the vehicle, or send a transporter to collect on your behalf. To do this you must download our Transportation App and book a collection date and timeslot in advance (you will be unable to collect without a pre-arranged booking).
There are a number of checks you should make on a vehicle before placing your bids. We provide a FREE Vehicle Report on most of the cars in our auction.
We also offer Virtual Vehicle Viewing service, which allow you to view a vehicle from the comfort of your home or office.
If you can’t find the information you need online, have a query about deliveries, or wish to book a Virtual Vehicle Viewing, contact the Member Services Team.
Copart Membership lasts 365 days, from the point of activation. Registration can all be done online including payment and uploading your documents.
For renewals, You can find your renewal date in your Account Settings. Find out how to renew your Membership using our Renew Your Membership page.
Once you have won a vehicle you have 2 business days to pay in full. Find out more about how to pay and which payment methods we accept.
You can also view any Payments Due in your account, where you can easily pay online.
Still need help?
Find out about buying a Category B vehicle and the documents you will need, for both our UK and overseas buyers, on our Buying Category B Vehicles page.
To search for Category Bs, simply use our Vehicle Finder.
Still need help?
Need help? The Support Centre is your go-to destination for information on how to navigate Copart's vehicle auctions and services, ensuring you get the most out of your experience with us.
Any Other Copart Enquiries
If you need to discuss a total loss vehicle, collection of your vehicle, question a settlement figure, or find out what happens to your vehicle once received by Copart, then contact our Vehicle Claims team.
Cash For Cars is Copart's instant valuation service which provides customers with a fast, convenient and reliable way to sell their cars online. You can find out more about selling your vehicle here.
If you need to discuss selling your vehicles in our auction or selling on behalf of a business, you can find out more on our Sell for Business page.
Do you still require assistance?
Our online self-help tool can provide you with the answers saving you the need to call and saving you time!
Visit Help Centre